Terms of sale / Terms of use

Terms and Conditions of Sale

Below you will find the Terms and Conditions of Sale (T&Cs) for our various kits and subscriptions.
Last updated: 12/01/2021

For any question: [email protected]

Article 1 - Who are we?

The digital products and services distributed under the Valuebetennis trade name are offered by VBTech Limited.

Postal address: Room 747, 7/f, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong
Registration number: 2980838
Contact: [email protected]

Hereinafter referred to as "Valuebetennis"

BY TICKING THE T&CS ACCEPTANCE BOX PROVIDED FOR THIS PURPOSE, THE CUSTOMER AGREES TO WAIVE THEIR 14-DAY RIGHT OF WITHDRAWAL IN ORDER TO BENEFIT IMMEDIATELY FROM DIGITAL CONTENT NOT SUPPLIED ON A TANGIBLE MEDIUM AND/OR FROM SERVICES DUE TO BE DELIVERED IMMEDIATELY AFTER THE ORDER.

Article 2 – Purpose

These terms and conditions of sale (hereinafter the "T&Cs") apply, without restriction or reservation, to all sales concluded by Valuebetennis with customers (hereinafter the "Customer") on the site www.valuebetennis.fr and any associated domains and subdomains (hereinafter the "Site"). The T&Cs set out the rights and obligations of Valuebetennis and of the Customer in connection with their conclusion and performance. These T&Cs are available on the Site and shall prevail, where applicable, over any other version or document. Confirmation of the order by the Customer, who acknowledges by ticking the box provided for this purpose that they have read and accepted them before finalising the order, constitutes unreserved acceptance of these terms. The content of each offer is detailed on the Site. The Customer also acknowledges that, prior to any order, they received sufficient information and advice from Valuebetennis to satisfy themselves that the subscription or kit they select is suited to their own needs. The Customer declares that they are of legal age and legally capable of contracting and declares, where applicable, that they validly represent the person on whose behalf they are committing. Unless proven otherwise, the data recorded by the Site constitutes proof of all facts, acceptances and transactions.

Article 3 – Characteristics of the Service

The order specifies the content and characteristics of the various kits or subscriptions, which include – on a non-exhaustive basis and, where applicable, according to the specific conditions of each Valuebetennis commercial offer – online training content, access to documents and databases (Excel files, etc.), access to recorded or live videos, and to personalised or support services. In the T&Cs, the "Service" refers indiscriminately to all the offers on the Site (kits, subscriptions, etc.) covered by the Customer's order. The products and services included in the Service are offered and delivered subject to availability, it being understood that Valuebetennis may deliberately limit the number of sign-ups to the Service. Apart from any refund of the price of the unavailable service where paid by the Customer, no cancellation compensation shall be payable by Valuebetennis.

Article 4 – Content of the Services

4.1 – The Kits
The precise content of each Kit is detailed on the Site. The price of each Kit is fixed and final. Its amount is set on the Site at the time of the order.
4.1.1 The Winning Bettor Kit
This kit contains a method to help you build your own predictions on tennis matches. It contains the following items: • Video: a video explaining the method • Odds calculator tool: an Excel file to be filled in manually by the Customer for each tennis match, allowing the win probabilities of each player to be assessed automatically and precisely and odds to be generated which can then be compared with those of sports betting operators (bookmakers) • The stake management file: an Excel file to be filled in by the Customer, providing decision support on the stake level correlated to a confidence index • Tutorial: tutorial videos showing you step by step how to make the most of all these resources. In order to optimise the use of this kit and minimise the time needed to fill in the Excel files, Valuebetennis recommends using a paid third-party English-language site that collects statistics on tennis players (www.tennisinsight.com).

"Satisfied or your money back" guarantee
Valuebetennis offers a "satisfied or your money back" guarantee on the Winning Bettor Kit lasting 6 months from the order of that kit. The Customer therefore has 6 months from the day of their order to request a refund if they are not entirely satisfied with the Service. The Customer undertakes to act in good faith when requesting this guarantee. To this end, Valuebetennis will ask for proof that the kit has been used on a minimum of 40 matches. No refund will be made if the customer cannot provide proof that they used the kit to analyse a minimum of 40 matches.

4.1.2 The Hedging Kit
This kit contains a method for betting live on a tennis match (during the match) and minimising losses. This kit contains 6 video modules and a downloadable stake allocation file to be filled in manually by the Customer.

4.1.3 The "bookmaker.com access" Kit
This kit contains 8 video modules explaining how to open a player account with various betting operators.

4.2 – The Subscriptions
The Subscription plans correspond to the automation of the prediction support method developed by Valuebetennis, applied to ATP tournaments. Each subscription allows the Customer to receive alerts during the period covered by the subscription. The sending of alerts depends on the ATP calendar. In the absence of an ATP tournament, the Customer acknowledges that no alert can be sent. Valuebetennis does not guarantee that alerts will be sent for every match of a tournament, which the Customer acknowledges and accepts. The selection of matches giving rise to an alert is carried out automatically by applying the method designed by Valuebetennis and detailed in the kits. Each alert, sent by email and by SMS if the Customer has chosen the paid SMS option, contains the following information:
• The tournament
• The match concerned (names of the 2 players)
• Favourite of the match
• Minimum odds
• Suggested odds
• Confidence index if the Customer has chosen the paid "confidence index" option.

4.2.1 The Bronze subscription
Subscription for a period of 3 months from the order.

4.2.2 The Passion subscription
Subscription for a period of 6 months from the order.

4.2.3 The Pro subscription
Subscription for a period of 12 months from the order.

4.2.4 Subscription prices
The entire subscription period is payable in a single payment in accordance with article 7.3 of these T&Cs.
At the end of the subscription period, the subscription is tacitly renewed on the same terms. Tacit renewal of the subscription is notified to the Customer by email no later than 1 month before the end of the subscription. The email notification includes a link to the procedure for waiving that renewal. In accordance with the applicable regulations, the Customer's attention is drawn to the provisions of the French Consumer Code reproduced opposite:
- Article L. 215-1: "For service contracts concluded for a fixed term with a tacit renewal clause, the service provider shall inform the consumer in writing, by dedicated personal letter or email, no earlier than three months and no later than one month before the end of the period allowing rejection of the renewal, of the possibility of not renewing the contract concluded with a tacit renewal clause. This information, given in clear and comprehensible terms, shall state, in a prominent box, the deadline for non-renewal. Where this information has not been sent in accordance with the first paragraph, the consumer may terminate the contract free of charge at any time from the renewal date. Advances made after the last renewal date or, for open-ended contracts, after the date on which the initial fixed-term contract was converted, are in that case refunded within thirty days of the termination date, less the sums corresponding to performance of the contract up to that date. The provisions of this article apply without prejudice to those which legally subject certain contracts to specific rules regarding consumer information."
- Article L. 215-2: "The provisions of this chapter do not apply to operators of drinking water and sanitation services."
- Article L. 215-3: "The provisions of this chapter also apply to contracts concluded between professionals and non-professionals."
- Article L. 241-3: "Where the professional has not made the refund under the conditions provided for in article L. 215-1, the sums due bear interest at the statutory rate."

4.3 VBT 2.0 Service
Through its Site, Valuebetennis offers a service called VBT 2.0, consisting of a paid subscription to a Customer area on the Site.

4.3.1. Description of the service
The VBT 2.0 service is a service for customising the alert tool developed by Valuebetennis. Through this service, the Customer can define the betting strategy matching their personal profile in order to configure the algorithm developed by Valuebetennis and receive individual, personalised automatic alerts matching that profile. The VBT 2.0 service includes:
- Two tutorials allowing the Customer to define their personal bettor profile according to their betting strategy.
- The provision of a backtesting tool. (Backtesting, or retrospective validity testing, consists of testing the relevance of a model or a strategy using a large set of real historical data) Using this tool, the Customer builds their own custom backtests matching the betting strategy they have defined themselves.
- The provision of the alert tool developed by Valuebetennis so that the Customer can customise it in line with the profile previously defined.

4.3.2. Monthly subscription with no commitment.
The VBT 2.0 Service is offered as a monthly subscription with no commitment; the Customer may end their commitment by sending a request to support@valuebetennis, subject to a minimum notice of three (3) days before renewal. Cancellation takes effect at the end of the current subscription month. No further sum will be required and no sum already paid in respect of the subscription will be refunded. Any month started is payable in full.

4.3.3 Access to the VBT 2.0 service
As the VBT 2.0 service is provided over the internet, the User is solely responsible for putting in place the computing and telecommunications means allowing access to the site and to the Service they subscribe to. They acknowledge that all costs relating to the use of the Site are entirely and exclusively borne by them. Use of the VBT 2.0 service is compatible with the main Windows, Mac, Unix and Linux operating systems, and no particular software needs to be downloaded. Valuebetennis declines all liability in the event of interruption, malfunction or unavailability of access to the Site, and for any misuse or misconfiguration of the computer by the Customer. Furthermore, Valuebetennis cannot be held liable if a browser does not allow all the features of the Service to be used.

4.3.4 Cancellation of the VBT 2.0 service
If the VBT 2.0 service is cancelled, all live engines will be switched off automatically at the end of the current subscription period and their status changed to inactive. It will then be up to the User to manually reactivate the desired engine, within the maximum number of live engines allowed by their account. Valuebetennis gives no undertaking to keep data accessible only through the VBT 2.0 service once that service has ended, and reserves the right to delete it at any time without notice.

4.4 Premium Service
Through its Site, Valuebetennis offers a service called Premium, consisting of a paid subscription on the Site from the Customer area.

4.4.1. Description of the service
The Premium service offers additional and enhanced features for the VBT 2.0 service. Through this service, the Customer can obtain additional features which may be modified and/or removed at any time by Valuebetennis without notice. The Premium service currently includes (non-exhaustive list, not kept up to date):
- Access to additional customisation filters for backtests (e.g. favourite by ranking, favourite on surface, same favourite, etc.).
- Access to the Excel odds calculator file for alerts.
- A greater number of years of history: 2012-2020.
- Increased backtest speed.

4.4.2. Monthly subscription with no commitment.
The Premium Service is offered as a monthly subscription with no commitment; the Customer may end their commitment by sending a request to support@valuebetennis, subject to a minimum notice of three (3) days before renewal. Cancellation takes effect at the end of the current subscription month. No further sum will be required and no sum already paid in respect of the subscription will be refunded. Any month started is payable in full.

4.4.3 Access to the Premium service
As the Premium service is provided over the internet, the User is solely responsible for putting in place the computing and telecommunications means allowing access to the site and to the Service they subscribe to. They acknowledge that all costs relating to the use of the Site are entirely and exclusively borne by them. Use of the Premium service is compatible with the main Windows, Mac, Unix and Linux operating systems, and no particular software needs to be downloaded. Valuebetennis declines all liability in the event of interruption, malfunction or unavailability of access to the Site, and for any misuse or misconfiguration of the computer by the Customer. Furthermore, Valuebetennis cannot be held liable if a browser does not allow all the features of the Service to be used.

4.4.4 Cancellation of the Premium service
If the Premium service is cancelled, all live engines will be switched off automatically at the end of the current subscription period and their status changed to inactive. It will then be up to the User to manually reactivate the desired engine, within the maximum number of live engines allowed by their account. Valuebetennis gives no undertaking to keep data accessible only through the Premium service once that service has ended, and reserves the right to delete it at any time without notice.

Article 5 – Online contract and access to the Service
The Customer must have suitable computer equipment allowing them to follow and/or access the Service documents; a laptop is sufficient. The Customer must follow a series of specific steps in order to place the order and sign up for the Service. After reading the essential characteristics of the Service and selecting the service best suited to their needs, the Customer provides their contact details, accepts the T&Cs, waives their right of withdrawal and reads the Site's Privacy Policy, after carefully reading the contractual documents available to them. The Customer must check and correct any errors in the information they provide before confirming the content of the order. The Customer then proceeds to pay for the Service. The Customer will then receive email confirmation of payment of the order, together with an acknowledgement of receipt of the order. They will receive a copy of the T&Cs or a link to download the T&Cs applicable on the day of their order, or any other durable medium which it is up to the Customer to keep. Access codes to the Service are delivered electronically. In order for the order to be properly fulfilled, the Customer undertakes to provide truthful identification details to Valuebetennis. Valuebetennis reserves the right to refuse the order, for example for any abnormal request, made in bad faith, or on any legitimate ground, in particular where there is a dispute with the Customer regarding payment of a previous order. The Service is accessible only to natural persons authorised by Valuebetennis who have signed up for the Service. Any use of the Customer's access to the Service by an unauthorised person engages the Customer's liability. The Customer's access to the Service takes place, for every User, according to the technical arrangements and at the frequency set by Valuebetennis for the delivery of alerts. The identification code(s) is/are assigned by Valuebetennis when the Service is subscribed to. Each login is strictly personal, individual, confidential and non-transferable. The Customer is answerable for any unauthorised, fraudulent or improper use of their logins.

Article 6 – Guarantees and withdrawal

6.1 – General guarantee
Valuebetennis undertakes to do everything possible to provide the Service during the period agreed in the order, save for any breakdown or technical constraints related to the specifics of the internet network or the third-party solutions used, for which Valuebetennis cannot be held liable. In the event of a problem or malfunction on an online platform necessary for the delivery of the Service, Valuebetennis will endeavour to provide the Service by any equivalent means offering similar functionality. The Customer may use the Service within the limits of reasonable use. The Customer undertakes to inform Valuebetennis within 24 hours of discovering a technical malfunction. Should the Service be interrupted by Valuebetennis, in particular for corrective maintenance, Valuebetennis will do everything possible to remedy the malfunction within a reasonable time. Nevertheless, the security and integrity of communications over the internet cannot be guaranteed. Valuebetennis declines all liability for the consequences of technical failures of the Site or relating to it, in particular as regards any difficulty in accessing the Service platform. Delivery of the Service complies with the regulations in force in the European Union and the content of the Service refers to French law. Valuebetennis cannot be held liable for any failure to comply with the legislation of the country in which the Service is available online, which it is up to the Customer to check.

6.2 – Waiver of the right of withdrawal
In accordance with the French Consumer Code (art. 221-28, 13°), the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose performance has begun after the consumer's prior express agreement and express waiver of their right of withdrawal. Every Valuebetennis Service sold on the Site involves access to digital content (documents, information, videos, etc.). Valuebetennis obtains the Customer's prior express agreement to perform the Service before the end of the withdrawal period. At the time of the order, before selecting their payment method and entering their bank details, the Customer expressly requests access to the documents and videos before the end of the withdrawal period, which they declare they waive by ticking the box provided for this purpose.

Article 7 – Pricing terms

7.1 Price
The price of the Service is shown on the Service presentation page on the Site and on the order page. The Service is provided at the rates in force shown on the Site when the Customer confirms the order. Prices are expressed in euros, inclusive of all taxes. Save for a special offer and/or at the end of any trial period, the total price of the Service ordered is payable from the confirmation of the order. Unless stated otherwise, these rates are fixed, firm, final and non-revisable during their period of validity, as shown on the day of the order. Payment for the Service in instalments is a payment facility which is not equivalent to credit, and the last instalment never falls after delivery of the Service. Valuebetennis reserves the right to change its prices and will inform the Customer in good time so that they can cancel their Subscription before any renewal beyond the initial period. The rates in force may be revised during promotional offers or one-off operations, in compliance with the regulations. The prices attached to the Course plans may therefore rise or fall over time, without the Customer being able to rely on this during performance of the Service to obtain a reduction of the price specified when they ordered.

7.2 Order – Pre-order – Invoicing
It is up to the Customer to select on the Site the Service(s) they wish to order, and to select the Service best suited to their needs. If their needs change, the Customer may contact Valuebetennis to consider changing Service according to the offers available. In any event, the sale will only be considered final after Valuebetennis has sent the Customer confirmation of acceptance of the order, in the form of an email, and after collection of either the full price, a monthly payment for the Service, or a partial or instalment payment. The Service may be offered as a "pre-order", i.e. purchased before its official release; in that case, payment is due immediately at the time of the pre-order. The expected release dates of products and services are not contractual and may change. Valuebetennis does its best to meet the announced dates, and reserves the right to make Services available within a reasonable time after the announced date. An invoice is issued by Valuebetennis within a reasonable time after the order. It is sent to the Customer or, failing that, made available on request. Invoices are payable on receipt or, where applicable, according to the agreed monthly schedule.

7.3 Payment
Card payments are debited at the time of the order. Secure online payment by bank card is carried out through secure third-party payment providers (unless stated otherwise, PayPal; Stripe). The information transmitted is encrypted according to best practice and cannot be read while travelling over the network. Any guarantee as to the security of this system is entirely the responsibility of the third-party payment provider selected by the Customer when paying for the order and cannot be attributed to Valuebetennis. Where a Service is subscribed to by monthly or instalment payment and/or where the Service is renewed by tacit renewal, payment of the first instalment by the Customer constitutes their consent to automatic debit from the bank account used for payment for the following instalments, under the conditions set out in the order. Payment in instalments is a payment facility which is not equivalent to credit or microcredit as defined by law, and the last instalment never falls after delivery of the Service concerned. The payment method used by the Customer when subscribing to the Service by monthly payment or any instalment payment must therefore remain valid until the last payment instalment provided for in the order, at least for the initial firm term of the Service provided for. It is specified that the Customer may not rely, as against Valuebetennis, on any microcredit regime applicable in their country of residence in respect of the monthly payment for the Service. Payments made by the Customer will only be considered final once the sums owed by the Customer have actually been collected. Any access details (link to a login portal, username, password or link to an account creation portal) will then be issued after collection of the payment (or of the first payment in the case of monthly payment, or of a separate special offer) and sent to the Customer electronically. In the event of non-payment or late payment by the Customer, including from the first payment incident recorded, Valuebetennis reserves the right to cancel or suspend access to the Service, without prejudice to any sums that may be claimed from the Customer later. The sums paid at the time of the order may not at any time be regarded as a deposit or down payment.

7.4 Bank charges
Card payments are processed and secured by our payment provider Stripe Hong Kong. Variable payment fees outside the euro area may be added to the amount invoiced by Valuebetennis depending on the Customer's bank. Under no circumstances are these fees charged or collected by Valuebetennis. Likewise, Valuebetennis cannot be held liable for them and is at no time required to refund them. The Customer should preferably check the precise terms of their card product directly with their bank. Examples of fees for a card purchase abroad: Fee table.

Article 8 – Limitation of liability

Valuebetennis cannot under any circumstances be held liable for any technical or software failure or any cause beyond its control. Whatever the type of Course plan, Valuebetennis's liability is expressly limited to compensation for direct damage proven by the Customer. Under no circumstances may Valuebetennis be held liable for indirect damage such as loss of data or files, loss of business, commercial harm, loss of profit, damage to the Customer's image and reputation, or any losses on sports bets suffered by the Customer. The use and exploitation of the information provided under the Service are the Customer's sole responsibility and at their own risk. The Service cannot be treated as advisory services in respect of sports betting, which the Customer expressly accepts. Accordingly, the Customer is solely responsible for the interpretations they make of the information or predictions provided under the Service. It is up to the Customer, before the end of the Service, to back up their content or the downloadable items to which they have access, Valuebetennis giving no guarantee as to the hosting of content or the availability of any item after the end of the Service, for whatever reason. By express agreement, the illustrations, diagrams, screenshots or photos presenting or relating to the Service have no contractual value and the Customer may not rely on them against Valuebetennis to found any claim. Unless stated otherwise at the time of the order, no minimum response time is guaranteed to Customers; we endeavour to get back to our Customers within a reasonable time.

Article 9 – Force majeure and incapacity

Valuebetennis is released from all liability by proving that the non-performance or improper performance of the contract is attributable either to the Customer, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure. The following are considered cases of force majeure or fortuitous events, in addition to those usually recognised by the case law of the French courts and without this list being restrictive: strikes or industrial disputes internal or external to Valuebetennis, natural disasters, fires, interruption of telecommunications, interruption of the energy supply, interruption of communications or transport of any kind, or any other circumstance beyond Valuebetennis's reasonable control.

Article 10 – Termination

It is recalled that the Customer remains liable for the full fixed price of the Service, inclusive of tax, as specified on the order page and in the order confirmation email, in accordance with these T&Cs, including where payment for the Service is made in instalments over a minimum commitment period, and/or where the subscription is taken out under an exceptional offer / promotional code, and/or where any payment facility is used.

10.1 – Termination by Valuebetennis
In addition to the other grounds for termination provided for in this contract and without prejudice to any legal remedy, Valuebetennis reserves the right to terminate the Service immediately (deactivation of access rights to the Service) in the event of non-payment by a Customer of one or more invoices. Termination of the service automatically entails the suspension and cessation of the service as subscribed to by the Customer, as well as the immediate payability of all sums due in principal, costs and ancillary amounts (late payment interest, any bank charges). Valuebetennis also reserves the right to terminate the Customer's Service immediately in the event of the Customer infringing Valuebetennis's intellectual property rights and of any interference with the Service, in breach of these T&Cs. Termination of the T&Cs automatically entails the suspension and cessation of the Service as well as the immediate payability of all sums due in principal, costs and ancillary amounts (late payment interest, any bank charges).

10.2 – Termination related to changes to the T&Cs
Valuebetennis, as a professional seller, reserves the right to amend its T&Cs at any time. In the event of a change to the T&Cs, the applicable T&Cs are those in force on the date of the order, a dated copy of which (last update date of the T&Cs) is sent to the Customer after confirmation of the order. Valuebetennis reserves the right to amend its various Service offers at any time. Save in exceptional circumstances, Valuebetennis will not apply price changes, upwards or downwards, to a Service already subscribed to for a set amount. Changes to the T&Cs are enforceable against users of the Site and Customers who have accepted them from the moment they are updated on the Site. If the new T&Cs are refused, Valuebetennis is free to terminate this commitment.

Article 11 – Personal Data

The personal data collected under this contract will never be resold to third parties, unless the Customer expressly consents and has been sufficiently informed beforehand in accordance with applicable law. The Customer's personal data provided to Valuebetennis – which is the data controller – is used for managing requests and orders (processing payments), delivering the Service subscribed to by the Customer and building a customer database, in particular for marketing purposes by Valuebetennis. The data is kept and used for a period compliant with the legislation in force. Under the conditions of the European General Data Protection Regulation ("GDPR"), the Customer has a right of access, rectification, portability, erasure or restriction of processing of their personal data. Under the conditions of the GDPR, the Customer also has the option to object to the processing of their personal data and the right to withdraw their consent at any time by contacting Valuebetennis ([email protected]). Should Valuebetennis fail to provide a satisfactory response to the Customer, the latter may lodge a complaint with the data protection authority they fall under (the CNIL, in France). Within and limited to the aforementioned purposes, Customers' personal data may be passed to Valuebetennis's processors (including its payment service providers), provided that they offer sufficient guarantees of GDPR compliance, at least equal to those provided by Valuebetennis, whether they are established inside or outside the European Union. More information: see the Valuebetennis Privacy Policy, available at any time in the footer of the Site.

It is important to note that confirming any order form immediately creates a user account on the Valuebetennis platform. The user will be notified by an email containing their login and password. In accordance with our privacy policy, the user may request the deletion of their user account and all associated data at any time by submitting a request to support.

Article 12 – Intellectual property

The content of the Site and of the Service, the method developed by Valuebetennis, the database contained in the file provided in the Winning Bettor Kit and the "VBT 2.0" Service remain the exclusive property of Valuebetennis and its partners, where applicable, and are protected by French and international intellectual property law. Any reproduction, in whole or in part, is strictly prohibited on pain of prosecution. Valuebetennis is the exclusive holder of the intellectual property rights in all the Service content offered to its Customers. Accordingly, all teaching content and materials, in whatever form (electronic, digital, video, etc.), used by Valuebetennis to provide the Service remain the exclusive property of Valuebetennis. As such, they may not be used, transformed, reproduced or exploited in any way not expressly authorised by Valuebetennis. In particular, the Customer undertakes not to make the content of the Services available to third parties. They incur liability under articles L.122-4 and L.335-2 et seq. of the French Intellectual Property Code in the event of unauthorised transfer or disclosure of the content. In consideration for payment of the price, the content, information and alerts transmitted are subject to a personal, non-transferable and non-exclusive right of use for a limited period, which varies according to the Service selected by the Customer at the time of the order and any subsequent renewal of the Service. Other than for personal use, any exploitation, reproduction, representation, modification, publication, transmission or distortion, in whole or in part, of the content of the Services and of the videos appearing on the Site where applicable is strictly prohibited, whatever the process and medium used. In any event, Valuebetennis remains the owner of its tools, methods and know-how developed previously or in connection with the Service provided to the Customer.

Article 13 – Customer testimonials

Valuebetennis collects reviews and testimonials from its Customers. In that case, the Customer authorises Valuebetennis to publish the statements, personal information, videos and photographs sent, where applicable, by the Customer to Valuebetennis. The Customer's images and statements may be exploited and used directly in all forms and on all media known and unknown to date, without any time limit (press, brochures, display advertising, internet, etc.) to promote Valuebetennis's activities. The Customer acknowledges that their rights are fully satisfied and may not claim any remuneration for the exploitation of the rights referred to in this paragraph.

Article 14 - Governing law – Language

These terms and conditions of sale are governed by French law. They are drafted in French. Should they be translated into one or more languages, only the French text shall prevail in the event of a dispute. The nullity of a contractual clause does not entail the nullity of the T&Cs. The temporary or permanent non-application by Valuebetennis of one or more clauses of the T&Cs shall not constitute a waiver of the other clauses of the T&Cs, which continue to have effect.

Article 15 – Mediation - DISPUTES

In the event of a dispute arising from this agreement, the consumer Customer may request recourse to a consumer mediator, whom the Customer can identify on the site https://www.economie.gouv.fr/mediation-conso (France). The mediator will attempt, in full independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation and, where mediation is used, to accept or refuse the solution proposed by the mediator. In addition, any consumer Customer may refer the matter to the Online Dispute Resolution platform via the link available at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

FAILING AN AMICABLE RESOLUTION,
- ALL DISPUTES TO WHICH THIS CONTRACT MAY GIVE RISE, CONCERNING BOTH ITS VALIDITY, INTERPRETATION, PERFORMANCE AND TERMINATION, AND THEIR CONSEQUENCES AND EFFECTS, SHALL BE SUBMITTED TO THE COMPETENT COURTS UNDER THE CONDITIONS OF CONSUMER LAW.